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Advice to patients and visitors

Coronavirus (COVID-19)

Visiting is suspended with immediate effect and until further notice.

We know how important visitors are to our patients, however, at this time as we manage the demands of coronavirus (COVID-19) we have made the decision to introduce suspend visiting to patients we are currently caring for.

The only exceptional circumstances where an immediate family member or carer can visit are:

  • The patient you wish to visit is receiving end-of-life care
  • You are the birthing partner accompanying a woman in labour
  • You are a parent or appropriate adult visiting your child.
  • You are supporting someone with a mental health issue, who has dementia, a learning disability or autism, where not being present would cause the patient to be distressed

Please contact the ward or department in advance to discuss appropriate arrangements.

Please ensure that you follow the national guidance on social distancing and self-isolation, staying at home wherever possible, to help limit the spread of coronavirus, protect the most vulnerable people in our communities and our NHS.

Your health, safety and wellbeing, that of our patients, communities and our people remain our absolute priority.

To keep in touch with your loved ones in hospital, we offer a message to a loved one service – read more about the service.

Thank you for your continued support and understanding at this challenging time.

 

A reminder for all our visitors to continue to follow the usual guidance before visiting and whilst at our hospitals:

  • All visitors must wash their hands before and after visiting relatives
  • Visitors must be over the over the age of 16 – children are not allowed
  • Please do not enter the hospital in you feel unwell
  • If you have a high temperature or new cough please return home and self-isolate
  • Please only visit the areas of the hospital where your relative or friend is staying
  • Our restaurant is currently closed to visitors to give our staff a place to be with each other and take some time to rest
  • Drinks and snacks continue to be available from our onsite Costa and M&S. Please use this as a take-away facility

Where to go for help

Please remember that the emergency department (ED) is for patients with serious or life-threatening illnesses or injuries. If you do not have serious or life-threatening illnesses or injuries, there are a range of services available for you. This includes NHS 111, Urgent Treatment Centres, your GP or pharmacy. You can access more information here.

Norovirus (vomiting bug) 

Please do not visit our hospitals if you have been unwell with sickness and/or diarrhoea, or you have been in contact with someone with these symptoms, until at least 48 hours after experiencing the last symptom. 

Norovirus can spread very easily from person to person – please protect our patients and people by not visiting our hospitals until you are better.

Thank you to you all at work in these tough times. You are all brilliant trying so save lives and trying to beat this horrible virus. Without you we don’t know where we would be now. Love to you all in these challenging times for our NHS.                                      

                                                                                     Patient