Planning Your Journey

By car

Car parking is available for patients and visitors, however we recommend that you leave plenty of time to plan your journey as the car park is in high demand.

Car parking 

Update: Car parking charges were nationally waived (made free of charge) at the beginning of the coronavirus (COVID-19) pandemic.

The below information sets out the previous arrangements.

In December 2019, we changed our patient and visitor car parking system to ensure your car parking experience is as easy as possible. We extended the free parking period to 20 minutes. This means that you can pick up and drop off your friends and relatives within this time, free of charge.

A benefit of the new camera controlled car parking system is that you can pay at the payment machine on site or alternatively, you can pay up to 24 hours after your stay. To pay after your visit, you can download the paybyphone app, visit or call 0330 400 7275.

As part of the system change, we updated and extended our patient and visitor car parking tariffs to meet your needs. This includes a longer, more cost-effective slot for the 'up to four hours' tariff, which reflects the length of stay of the majority of our patients and visitors.

The tariffs for patients/visitors are as follows:


parking charges

Parking time


Up to 20 minutes 


Up to 4 hours


Up to 6 hours


Up to 24 hours



We introduced car parking charges for blue badge holders, which is in line with national guidelines and the changes implemented at a number of other trusts around the country. Blue badge holders can claim reduced rate or free parking if eligible for the concessions detailed below. We provide a large number of bays for blue badge holders, which are positioned close to entrances.

Reduced rate and free parking available

Free parking is available for:

  • Patients or relatives if they are regularly attending the William's Day Unit, Neonatal Intensive Care Unit, Gibberd Ward or Labour Ward
  • People who are eligible via the Healthcare Travel Costs Scheme (HTCS). To qualify for help with travel costs under the HTCS, you must meet three conditions:
    • At the time of your appointment, you or your partner (including civil partners) must receive qualifying benefits or allowances, or meet the eligibility criteria for the NHS Low Income Scheme.
    • You must have a referral from a healthcare professional to the hospital for further NHS treatment or tests
    • Your appointment must be on a separate visit to when the referral was made. This applies whether your treatment is provided at a different location (hospital or clinic) or on the same premises as where your GP or another health professional issued the referral

Reduced parking rates are available for:


  • Patients or relatives if they are visiting the hospital on a regular basis. Please ask a member of ward staff if you are eligible for a concessionary parking permit and they will be able to complete the application form with you and return it to our security office.


How your information is used

When you use our "ParkingEye" car park, your information will be collected and processed by ParkingEye Ltd, trading as Car Parking Partnership (CPP). Images of vehicles and VRMs are collected via ANPR cameras and/or attendants on-site. Where in operation VRM data may also be collected and processed via the payment and/or terminals systems. You can read the full terms and conditions   here. [370KB] 


By registering for a PayByPhone account, your information will be collected and processed by PayByPhone, owned by Volkswagen Financial Services AG. For more information about the use of your information, including who your information may be shared with, then please visit

By Bus

Please see below services and route numbers that provide a service to The Princess Alexandra Hospital:


Harlow Bus Station to Princess Alexandra Hospital
Circular service via Little Parndon 

Please click here to see the bus timetable.

By Train

The hospital has frequent public transport links to the mainline rail station and regular rail services which run to London Liverpool Street. Services are provided by Greater Anglia train services

Inpatient comment:

The staff and care have been excellent. They have made sure I have felt comfortable, secure and safe. They are wonderful and exemplary in their commitment.