Planning your journey

By car

Car parking is available for patients and visitors, however we recommend that you leave plenty of time to plan your journey as the car park is in high demand.

Car parking 

Update: 21 July 2021

Car parking charges paused during COVID-19 

Please be aware that car parking will be free for patients and visitors at The Princess Alexandra Hospital during the COVID-19 pandemic.

The parking machines will be covered up during these times and you do not need to take any action to claim the free parking. We will update you when parking charges are reinstated fully.


Car parking tariff
Parking time Charge
Up to 20 minutes Free
Up to four hours £2.90
Up to six hours £4
Up to 24 hours £6

Patients and visitors will also see recent improvements to car parking allocation on site, with spaces now designated for patients and visitors in alternative locations. This work is being carried out ahead of the opening of the new Adult Assessment Unit and Fracture Clinic to significantly improve the facilities available for patients. Spaces for patients and visitors are clearly signposted.

Patients and visitors can pay at the machines on site or as before, they have the option to pay online, via an app or over the telephone up to 24 hours after their visit if they prefer. To pay after their visit, patients and visitors can download the paybyphone app, visit  or call 0330 400 7275.

Car parking for Blue Badge holders is now free. Blue Badge holders should display the clock section of their Blue Badge in their vehicle window and present the photo section to one of the following, depending on the location they are visiting:

  • the main reception
  • the main reception of the Fracture Clinic
  • the main reception of The Williams Day Unit
  • the main reception of Gibberd Ward
  • the main reception of the Renal Unit
  • the emergency department (ED/A&E) reception

Out of hours (from Monday to Sunday, 6pm-8am) patients and visitors should attend the emergency department (ED/A&E) reception to present the photo section of their Blue Badge.

If patients and visitors are running late and have not had time to present the photo section of their Blue Badge at any of these locations in advance, they should speak to the staff at the ward or department they are visiting for advice when they arrive for their appointment.

PAHT provides a large number of bays for Blue Badge holders, which are positioned close to entrances. Staff will be available at the car park locations to support patients or visitors as required.

The exemptions apply as before for patients or relatives if they are regularly attending the William's Day Unit, Neonatal Intensive Care Unit, Gibberd Ward or Labour Ward, and people who are eligible via the Healthcare Travel Costs Scheme (HTCS). 

  • To qualify for help with travel costs under the HTCS, you must meet three conditions:
    • At the time of your appointment, you or your partner (including civil partners) must receive qualifying benefits or allowances, or meet the eligibility criteria for the NHS Low Income Scheme.
    • You must have a referral from a healthcare professional to the hospital for further NHS treatment or tests
    • Your appointment must be on a separate visit to when the referral was made. This applies whether your treatment is provided at a different location (hospital or clinic) or on the same premises as where your GP or another health professional issued the referral

Ward staff will advise if patients or relatives are eligible for a concessionary parking permit and will help with completing the application form.

The free period of 20 minutes for dropping off and picking up is also reinstated. This means that you can pick up and drop off your friends and relatives within this time, free of charge.

How your information is used

When you use our "ParkingEye" car park, your information will be collected and processed by ParkingEye Ltd, trading as Car Parking Partnership (CPP). Images of vehicles and VRMs are collected via ANPR cameras and/or attendants on-site. Where in operation VRM data may also be collected and processed via the payment and/or terminals systems. You can read the full terms and conditions   here.[370KB] 

By registering for a PayByPhone account, your information will be collected and processed by PayByPhone, owned by Volkswagen Financial Services AG. For more information about the use of your information, including who your information may be shared with, then please visit

By bus

Please see below services and route numbers that provide a service to The Princess Alexandra Hospital:


Harlow Bus Station to The Princess Alexandra Hospital
Circular service via Little Parndon 

Please click here to see the bus timetable.

By train

The hospital has frequent public transport links to the mainline rail station and regular rail services which run to London Liverpool Street. Services are provided by Greater Anglia train services.

Inpatient comment:

Everyone offered words of such reassurance and kindness. I felt so cared for and the communication with me at all times was fantastic.