More information

To compliment the hospital or a member of staff

Our staff are the most important resource we have to help us deliver care which is centred around you, your family and carers. So, while we want to know when things are not working, we also want to hear from you when someone goes the extra mile to provide outstanding care.

Please call us on 01279 827084 or email:

To speak about an issue or complaint

To ensure we can fix problems early on and stop the problems getting worse, please call our patient experience team on 01279 827211 or email

Please note we are available from Monday to Friday from 10am to 4pm. You can also call in advance and make an appointment to see a member of the team.

Inpatient comment:

Everyone offered words of such reassurance and kindness. I felt so cared for and the communication with me at all times was fantastic.