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Advice to patients and visitors

Coronavirus (COVID-19)

We know how important visitors are to our patients and we are pleased to welcome you however at this time as we manage the demands of coronavirus (COVID-19) we have made the decision to introduce restricted visiting to patients we are currently caring for.

  • No visitors (except in exceptional circumstances in agreement with the nurse in charge)
  • Children's ward: One parent or carer
  • Maternity: Only one birthing partner only with no other visitors

If you are concerned you may have coronavirus (COVID-19), do not come to our hospitals or visit the emergency department (ED)/ A&E.

Instead, please call NHS 111. You can visit the government website for up-to-date information about COVID-19.

Where to go for help

Please remember that the emergency department (ED) is for patients with serious or life-threatening illnesses or injuries. If you do not have serious or life-threatening illnesses or injuries, there are a range of services available for you. This includes NHS 111, Urgent Treatment Centres, your GP or pharmacy. You can access more information here.

Visiting our hospitals

A reminder for all our visitors to continue to follow the usual guidance before visiting and whilst at our hospitals:

Visiting a patient

Please remember:

  • All visitors must wash their hands before and after visiting relatives
  • Visitors must be over the over the age of 16 – children are not allowed
  • Please do not enter the hospital in you feel unwell
  • If you have a high temperature or new cough please return home and self-isolate
  • Please only visit the areas of the hospital where your relative or friend is staying
  • Our restaurant is currently closed to visitors to give our staff a place to be with each other and take some time to rest
  • Drinks and snacks continue to be available from our onsite Costa and M&S. Please use this as a take-away facility

Norovirus (vomiting bug) 

Please do not visit our hospitals if you have been unwell with sickness and/or diarrhoea, or you have been in contact with someone with these symptoms, until at least 48 hours after experiencing the last symptom. 

Norovirus can spread very easily from person to person – please protect our patients and people by not visiting our hospitals until you are better.

I want to say from the bottom of my heart what amazing staff you have there. Each and every person across all the different jobs were fantastic, the care and support I received from the day and night staff left me speechless.                                           

                                                                                     Patient