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Neonatal Intensive Care Unit (NICU)

Neonatal intensive care unit

NICU nurse mother and baby

COVID-19: NICU visiting information for parents


Babies can be born early, or your doctor or midwife may decide that your baby needs to be delivered early. In these cases your baby may need to be cared for in our neonatal unit where we provide intensive, high dependency and specialist care for sick newborn babies, depending on their needs.

Our staff are committed to providing high quality care and support for your baby and family. If you have any questions or concerns, please speak with the nurse in charge or ward manager.

Our staff work two shift patterns: 7:30am - 8pm or 7:30pm-8am. The nurse caring for your baby will work with you to plan your babies care.


NICU is located in zone A, lower ground floor, location A28; adjacent to the early pregnancy unit.

You will need to press the doorbell at the main entrance to enter and exit the unit. Throughout your time on the unit, we will grant you access as soon as possible.

Please ensure you remove your outdoor coat, wash your hands, use hand gel and remove all jewellery (except wedding bands).

Visiting the NICU

We encourage parents to spend as much time with their baby and feel involved with their care and decisions which will affect their care as much as possible.

Siblings are also welcome to spend as much time with your baby as you wish, however to avoid overcrowding at the cot please ensure there are only two visitors at a time including parents.

Advice to visitors

Please take extra care when visiting the NICU.

If you are unwell with cold/flu symptoms, vomiting and/or diarrhoea, or if you or a member of the family has measles, mumps or chickenpox we would ask you not to visit the hospital until you are symptom free.

Contact: 01279 827255

Inpatient comment:

Everyone offered words of such reassurance and kindness. I felt so cared for and the communication with me at all times was fantastic.