Volunteers at local hospital recognised as finalists in national awards programme | News and events

End of life care volunteers at The Princess Alexandra Hospital NHS Trust (PAHT) have reached the finals of a national awards programme.

The volunteers, known as the Butterfly team, have been recognised in the Palliative and End of Life Care Awards for the compassion, companionship and support they give to patients at the end of life, their family and carers.

The team were nominated for the development of the Butterfly Hub, a home-from-home facility that enables families navigating the end of life journey of a loved one to have a private space away from the ward environment for reflection; and to take time to rest themselves during such a difficult time.

There are 16 Butterfly volunteers at PAHT, who are all specifically trained in providing compassionate support. The team are led by Nicki Harris, Butterfly volunteer coordinator, who since her arrival in November 2022, has been instrumental in developing the service and raising awareness across the ward areas.

The Butterfly Hub is also used by other services at PAHT including the bereavement midwife teams, mortuary team, chaplaincy team and more.

Nicki Harris said: “I am delighted that the Butterfly Hub and its volunteers have been recognised for this award. We have developed the hub into a home-from-home facility; but its success is thanks to the dedication and commitment of our team of volunteers who give up their own time each week to support our patients, and their family/carers, at the end of life.”

Sharon McNally, chief nurse and deputy chief executive, added: “I am delighted that our team of Butterfly volunteers have been recognised in this way, which is testament to their commitment and dedication. On behalf of PAHT, I would like to extend a heartfelt thank you for all the team does to support our patients at the end of life, and their family and carers.”

PAHT is proud to work in partnership with the Anne Robson charity to run the Butterfly volunteer service. For further information visit the website here >