Seeking volunteers to support improvements with patient safety and care | News and events

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Seeking volunteers to support improvements with patient safety and care

We have recently introduced a new service that records and analyses patient safety events that occur across the wider NHS, to help make care safer for patients. This is called the Learn from Patient Safety Events (LFPSE) service. You can watch this three minute video from NHS England which explains LFPSE >

The service highlights a range of innovations to support the NHS with continuous learning from over 2.5 million patient safety events that are recorded each year.

As part of the service, volunteers are asked to get involved by answering challenging questions about how we improve patient care and experiences. The topics could range from an insight into how patients and their families are kept safe, how to communicate challenging and difficult information, investigations that will have an impact on how services are designed, provided and evaluated.

Whether you are a member of staff, volunteer, patient, family or friend of a patient, or even if you haven't received care from the NHS, we want to hear from you.

Successful applicants will be offered a face-to-face training session that will cover the details of the role, what is expected (such as time commitment and actions), and how they can support patients now and into the future.

Be part of the change and register your interest today by completing the online form >

The details
The face-to-face training sessions will take place on 10 and 17 July at a venue in Waterhouse Moor, Harlow (CM20). You will receive the details if your application is successful.

Inpatient comment:

Everyone offered words of such reassurance and kindness. I felt so cared for and the communication with me at all times was fantastic.

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