Please bring your own face coverings when coming to our hospital | News and events

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Please bring your own face coverings when coming to our hospital

People infected with coronavirus (COVID-19) can have very mild or no respiratory symptoms (asymptomatic) and can transmit the virus to others without being aware of it.

In line with recent recommendations from the World Health Organisation, we are introducing new measures to keep our patients and our people safe.

From Monday, 15 June, you will need to wear a face covering when you come to hospital.

What does this mean for me?

We can all play a role in reducing the spread of coronavirus and keeping our hospital safe. If you are coming to hospital, it is important that you wear a face covering at all times. This is for your safety, the safety of other patients (or any visitors who have been permitted by exception) and our people.

Face coverings can be cloth and/or homemade, and advice on how to wear and make one can be found on the government website. Face coverings worn as part of religious beliefs or cultural practice are also acceptable, providing they are not loose and cover the mouth and nose.

We are asking that you plan in advance and bring a face covering with you whenever possible, but if you do not have one available when you come to hospital, please speak to a member of staff on arrival and we will provide you with one.

If you are currently shielding and have been provided with a surgical face mask for your appointments, please continue to use this. If you have not been provided with a surgical face mask, you should wear a face covering.

For some people, wearing a face covering may be difficult due to physical or mental health conditions. In these instances, other measures will be considered on a case by case basis, for example timed appointments and being seen immediately on arrival. 

If you are a deaf or hearing impaired, our staff have a range of communication options to ensure that they can communicate effectively with you. This might include the use of clear masks where possible, as well as visual aids such as writing things down, speech to text apps and sign language.

You will be expected to comply with existing social distancing and hand hygiene measures in addition to the face coverings while in the hospital setting.

Where do I go for more information?

If you have further questions regarding the changes we have made, please contact the department your appointment is with, as listed on your appointment letter.

Inpatient comment:

Everyone offered words of such reassurance and kindness. I felt so cared for and the communication with me at all times was fantastic.

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