Patients to benefit from virtual fracture clinic | News and events

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Patients to benefit from virtual fracture clinic

Patients who have been diagnosed with a fracture are reviewed at the new virtual fracture clinic at The Princess Alexandra Hospital (PAHT).

Some patient injuries will require a specialist follow-up review at our virtual fracture clinic, following their initial attendance at the emergency department at PAHT or at a local minor injuries unit in Cheshunt or Herts and Essex with a suspected fracture.

Ajay Sooknah, head of operations for the surgical and critical care healthcare group at The Princess Alexandra Hospital NHS Trust, said:  “The virtual clinic has improved our patients' experience so that they are not required to attend the hospital for multiple face-to-face assessments and can be reviewed in a timely manner.

“Clinicians look at the patient’s X-rays, medical notes and electronic referral form following their visit and telephone the patient to discuss their treatment and management.

“The patient may be discharged by phone back to their GP, or require further specialist help and will be referred to the most appropriate clinic.

“Patients are notified following their initial attendance at the emergency department or minor injuries unit and receive a patient information leaflet to explain the process.”

Inpatient comment:

Everyone offered words of such reassurance and kindness. I felt so cared for and the communication with me at all times was fantastic.

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