Planning your journey

By car

Car parking is available for patients and visitors, however we recommend that you leave plenty of time to plan your journey as the car park is in high demand.

Car parking

We have reinstated car parking charges for patients and visitors to The Princess Alexandra Hospital.

Car parking for Blue Badge holders is free. Blue Badge holders must display the clock section of the Blue Badge in their vehicle window and present the photo section to the main reception - full details are in the Blue Badge holders section below.

Car parking tariff
Parking time Charge
Up to 20 minutes Free
Up to four hours £2.90
Up to six hours £4
Up to 24 hours £6

Patients and visitors will also see improvements to car parking allocation on site, with spaces now designated for patients and visitors in alternative locations. This work has been carried out to significantly improve the facilities available for patients. Spaces for patients and visitors are clearly signposted.

Patients and visitors can pay at the machines on site or they have the option to pay online, via an app or over the telephone up to 24 hours after their visit if they prefer. To pay after their visit, patients and visitors can download the paybyphone app, visit  or call 0330 400 7275. The site code is 802632.

Payment points at The Princes Alexandra Hospital are located in the following areas:

  • the main entrance and next to the emergency department entrance
  • the entrance near the new fracture clinic
  • by cellular pathology
  • across from the eye unit, near the bus stop

Blue Badge holders

Car parking for Blue Badge holders is free. Blue Badge holders must display the clock section of their Blue Badge in their vehicle window and present the photo section to the main reception. Out of hours (from Monday to Sunday, 6pm-8am) patients and visitors should attend the emergency department (ED/A&E) reception to present the photo section of their Blue Badge. Patients and visitors will need to log the registration for each vehicle they use.

We provide a large number of bays for Blue Badge holders, which are positioned close to entrances. 

Exemptions and concessions

Exemptions apply for patients or relatives if they are regularly attending the William's Day Unit, Neonatal Intensive Care Unit, Gibberd Ward or Labour Ward, and people who are eligible via the Healthcare Travel Costs Scheme (HTCS).

Ward staff will advise if patients or relatives are eligible for a concessionary parking permit and will help with completing the application form.

Dropping off and picking up

There is a free period of 20 minutes for dropping off and picking up.

Patients and visitors must ensure that they park within the marked bays and do not park on yellow lines or hatched areas.  

There is also a set-down parking zone (immediately outside the main entrance), outside of the eye clinic and the maternity entrance. It is free, but there is a strict no waiting policy in force and drivers must leave the area within five minutes of arrival. Please note that failure to comply with these terms and conditions could result in a parking charge of £100.

How your information is used

When you use our "ParkingEye" car park, your information will be collected and processed by ParkingEye Ltd, trading as Car Parking Partnership (CPP). Images of vehicles and VRMs are collected via ANPR cameras and/or attendants on-site. Where in operation VRM data may also be collected and processed via the payment and/or terminals systems. You can read the full terms and conditions here.[370KB] 

By registering for a PayByPhone account, your information will be collected and processed by PayByPhone, owned by Volkswagen Financial Services AG. For more information about the use of your information, including who your information may be shared with, then please visit

By bus

Please see below services and route numbers that provide a service to The Princess Alexandra Hospital:


Harlow Bus Station to The Princess Alexandra Hospital
Circular service via Little Parndon 

Please click here to see the bus timetable.

By train

The hospital has frequent public transport links to the mainline rail station and regular rail services which run to London Liverpool Street. Services are provided by Greater Anglia train services.

Inpatient comment:

Everyone offered words of such reassurance and kindness. I felt so cared for and the communication with me at all times was fantastic.