The Princess Alexandra Hospital NHS Trust (PAHT) is welcoming significant improvements in the latest national Adult Inpatient Survey.
The annual survey, run by the Care Quality Commission (CQC) as part of the NHS Patient Survey Programme, is the longest-running survey in the programme, having been carried out annually since 2002. It asks people aged 16 and over about their experiences of staying overnight in an NHS hospital.
The latest results are based on feedback from 422 people who received inpatient care at PAHT in 2025.
Scores improved across 40 of the 42 questions that could be compared with the previous year, with no areas showing a decline.
Patients continue to rate the Trust highly for kindness and compassion, respect and dignity, cleanliness, privacy, pain control, confidence and trust in nurses, and being able to get help when needed.
Thom Lafferty, Chief Executive of PAHT, said: “We are really pleased to see such significant improvement in our Adult Inpatient Survey results.
“This is a testament to the hard work and commitment of our teams, and shows that listening to our patients and acting on their feedback can make a real difference to their experience of care.
“We know there is always more to do, but this is encouraging progress. We will continue to listen, learn and work with our patients and colleagues to make sure everyone receives compassionate, high-quality care.”
The Adult Inpatient Survey provides NHS trusts with valuable insight into patients’ experiences, covering areas including the quality of care, communication, emotional support, cleanliness, and confidence and trust in doctors and nurses.
PAHT will continue to use feedback from patients, alongside other measures of quality and experience, to identify opportunities for further improvement and ensure patients’ voices remain at the heart of care.