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  4. Williams Day Unit

Outpatients’ clinics

As an outpatient, you’ll be seen by your consultant or a member of their team in a clinic in the Williams Day Unit or St Margaret’s Hospital, Epping. They will discuss your treatment with you and together you will decide on the best course of treatment. You will also be reviewed by your team before each cycle of treatment.

There are usually between 25 and 30 clinics held each week, seeing over 300 patients. If you would like to bring someone with you, please only bring one other person due to limited space.

Outpatients’ Clinic reception:
01279 823852
Opening times:
Monday to Friday, 9am to 4pm

Getting the most out of your clinic appointment

Whether you are seeing your consultant, a nurse or any other professional at the hospital, it is important that you get the most out of your appointment.

People often say they forget parts of what has been discussed during the consultation. This is because there is often lots of new information to take in using many words and terms that you may not be familiar with. Below are some hints and tips to enable you to get the most out of your appointment. 

Plan your questions. Write them down and don’t be afraid to get your piece of paper or notepad out during your appointment. 

Write and keep notes. During the consultation don’t be afraid to write down the important parts of the conversation. Make a note of your consultant and key workers’ names.

Ask a friend or family member to come with you. Two minds are better than one and you will both remember different parts of the consultation. If you both write down what you feel are the important parts of the appointment, there will be two sets of notes to refer to after the appointment. 

Don’t feel you have to ask everything at once. There will be a number of opportunities to ask questions of different members of the team. 

If you do not understand what you are being told. Do not be afraid to say you do not understand. 

And finally, remember that professionals are there to help. They are likely to have supported people with similar issues before, even if you feel it is a subject you may find uncomfortable to talk about.

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  • About our Williams Day Unit treatment suite
  • Outpatients’ clinics
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