About your stay

Inpatients

We will send you a letter to confirm when you will need to arrive for a stay at one of our hospitals. Please follow the instructions in the letter.  

Electronic consent for treatment or a procedure

We use an electronic consent system (eConsent) which enables patients to see information about their treatment and provide their consent online.

The system uses a secure link sent by email and/or text message. Patients can also consent for procedures using a computer or tablet. If patients do not have a device at home, they can also give their consent online during an appointment or on the ward.

Admissions: information for our patients

Your clinical care and safety are our primary focus and we are here to look after you.

If you have any questions, please do not hesitate to speak to a member of our staff.

Movement between wards

We always aim to have our patients in the right ward area, to provide the best possible care, with the right clinical team.

Sometimes it is necessary to move patients to different beds within a ward, which may not be in a traditional bed/setting; or to move them to another ward depending on their care needs.

If you are transferred during your stay with us we would like to apologise in advance for any inconvenience; but please be assured this will only happen if there is a legitimate reason for doing so, and our ward staff will explain the reasons to you.

Thank you in advance for your understanding.

Everyone offered words of such reassurance and kindness. I felt so cared for and the communication with me at all times was fantastic.

Inpatient

WiFi