Please bear with us
We have introduced a new electronic health record called Alex Health in early November, with go-live that took place on 2-3 November. Alex Health is integrated digital record of patient care, drawing together information from all health systems that currently store patient information/data. Alex Health brings huge benefits for patients, however, it is a major undertaking for us, with a lot of behind the scenes work involved.
To make sure we still provide patients with safe, high quality care during and after we go-live, we need to operate at a reduced capacity for a few weeks whilst our staff get used to the new ways of working. Therefore, we’re rescheduling some less-urgent patient appointments and working closely with other services in the community to release pressure on the hospital.
Our highly experienced clinicians are making the decisions to reschedule appointments and we are doing our utmost to find the soonest available replacement appointments for those patients affected.
Patients who currently have an appointment and have not been contacted to reschedule should attend their appointment as planned.
Please be assured that patients will continue to be able to access urgent and emergency care, maternity care, and critical services for our inpatients as usual.
Thank you in advance for your patience and understanding.