We are inviting patients, visitors and members of the public to take part in this year’s Patient-Led Assessments of the Care Environment (PLACE), taking place on 7 and 9 October.
PLACE assessments give people a vital voice in shaping the environment, helping ensure that care is delivered in a clean, safe, and dignified setting. Volunteers, known as patient assessors, visit the hospital to evaluate areas such as privacy and dignity, food quality, cleanliness, and the general condition of the buildings.
This important initiative is about listening directly to those who use the hospital’s services and using that feedback to drive real improvements.
Sharon McNally, chief nurse and deputy chief executive, said: “We believe that every patient should be cared for with compassion and dignity in a clean environment.
“That’s why we are keen to work alongside our patients and the community to make sure we’re delivering a high-quality environment for care. PLACE assessments give us a clear and honest view of how we’re doing from the patient’s perspective, and how we can improve further.”
PLACE assessments are carried out on a regular basis at NHS hospitals across the country. The teams include both hospital staff and members of the public. Results are also published nationally and used to improve standards.
Anyone who uses NHS services can become a patient assessor – this includes current patients, carers, visitors, patient advocates, and local community representatives. No previous experience is necessary, and training will be provided.
If you are interested in joining the assessment team on 7 or 9 October, or would like more information, please contact [email protected].