Babies can be born early, or your doctor or midwife may decide that your baby needs to be delivered early. In these cases your baby may need to be cared for in our Neonatal Unit, where we provide intensive, high dependency and specialist care for sick newborn babies, depending on their needs.
Our staff are committed to providing high quality care and support for your baby and family. If you have any questions or concerns, please speak with the nurse in charge or ward manager.
Contact details
- Location:
- Neonatal Intensive Care Unit (NICU)
Blue Zone
Lower Ground Floor
Adjacent to the Early Pregnancy Unit - Phone number:
- 01279 827255
You will need to press the doorbell at the main entrance to enter and exit the unit. Throughout your time on the unit, we will grant you access as soon as possible.
Our staff work shift patterns: 7:30am to 8pm. The nurse caring for your baby will work with you to plan your baby’s care.
Advice to visitors
Please ensure you remove your outdoor coat, wash your hands, use hand gel and remove all jewellery (except wedding bands).
Please take extra care when visiting the NICU.
If you are unwell with cold/flu symptoms, vomiting and/or diarrhoea, or if you or a member of the family has measles, mumps or chickenpox we would ask you not to visit the hospital until you are symptom-free.
Visiting the NICU
We encourage parents to spend as much time with their baby and feel involved with their care and decisions which will affect their care as much as possible.
Siblings are also welcome to spend as much time with your baby as you wish, however to avoid overcrowding at the cot please ensure there are only two visitors at a time, including parents.
Parents and siblings have 24hr access. 4 named relatives between 15:00-19:00
Welcome to the Neonatal Unit at The Princess Alexandra Hospital
Advice to visitors
We have free parking for parents in allocated parking areas, please look out for signs. All other visitors to use visitor parking.
Our Vision
We are committed to providing excellent Neonatal Care, engaging in partnership with families to ensure safe, supportive and innovative care. Embracing new developments in delivering quality care and a positive patient experience within the Neonatal Unit and beyond.