Getting here

There are 433 car parking spaces available for patients and visitors at The Princess Alexandra Hospital, including 41 Blue Badge holder bays, 12 drop-off bays, ten electric vehicle (EV) charging bays and three motor-cycle bays. 

There is a very high demand for parking at the hospital,  so we recommend you plan your journey and leave plenty of time to get here.

Visitor parking is available in the blue zones:  P2, P3, P4, P7 and P8.

Please refer to the map (pictured) for details of the different locations. 

We have an automatic number plate recognition (ANPR) system, operated by Parking Eye (see the how your information is used section below), which monitors the arrival and departure times of vehicles to and from the site.

Parking is free for 20 minutes if you are dropping off or picking up.

Paying for parking

You can pay for car parking when you leave using one of the following methods - please note that payment must be made by midnight on the day you leave the site.

Online

• Using the PayByPhone website or PayByPhone App on the App store 
• The site code is: 802632

By telephone

• Call 0330 400 7275
• The site code is 802632

Using payment machines

There are four car park payment machines in the following locations:

• Outside the main entrance: Near to the emergency department entrance, opposite the car park P7 (there are two machines)
• Maternity: Located inside the main building, near the entrance to the maternity unit
• Outside the renal unit (opposite car park P3)
• Gibberd Ward (building 6)

Car park tariffs:

• Up to 20 minutes               Free
• Up to four hours                 £2.90
• Up to six hours                  £4
• Up to 24 hours                   £6

Blue Badge holders          

Parking is free – see section below for details of how to register for free parking.

You can download a copy of the site map here >  

There are 41 marked disabled bays at The Princess Alexandra Hospital site for Blue Badge holders; you are also welcome to use standard parking bays.

The clock section of your Blue Badge must be displayed in the windscreen of your vehicle and your time of arrival noted.

To qualify for free parking

You must register the details of your Blue Badge with the hospital (details below). Once registered, this will be valid until the expiry date of your Blue Badge. If you change your vehicle, you will need to register the new vehicle details.

To register your Blue Badge/vehicle:

• During office hours (Monday to Friday, 8am-6pm) visit the reception desk, located in the hospital main entrance, present the photo section of your Blue Badge and confirm your vehicle registration number. 

• Out of hours (Monday to Sunday, 6pm-8am) visit the reception desk the emergency department (ED/A&E), present the photo section of your Blue Badge and confirm your vehicle registration number.

There are ten electric vehicle (EV) charging bays at the main hospital site, located in car park 6 (see map below). This is marked as a staff car park but the ElV Charging bays can be used by visitors.

The EV charging points are supplied and managed by e-on. You can download the EON EV user guide here (PDF)

Users can choose one of the following options to manage their transaction:

• Download the e-on app on Google Play
• Download the e-on app on the App Store
• Visit the e-on website

Important:
Users are reminded that they need to make two transactions when using the EV charging bays as follows:

1. Payment for their parking session.  See ‘paying for parking’ in the section By Car above
2. Payment for the EV charging. Using one of the three methods listed above.

Vehicles will often be fully charged before people need to leave the hospital so we would politely ask that you move your vehicle to a standard parking space once the charge is complete in order to make the EV parking bay available for other users.

 

Free parking is available for patients/visitors regularly attending the following areas:

• William's Day Unit
• Neonatal Intensive Care Unit
• Gibberd Ward
• Labour Ward

There are also concessions for those visiting to support patients at end of life.

If you are visiting any of the above named wards, or supporting a patient at end of life, please speak to the ward manager and they will be able to assist you to get your vehicle registered for concessionary parking. 

If you have any questions, please speak to the ward/department manager and they will be able to assist you. 

Parking at The Princess Alexandra Hospital is free for the first 20 minutes.

If you are dropping somebody off or picking somebody up, please park within the marked bays and do not park on yellow lines or hatched areas.  

There are dedicated set-down parking zones as follows:

• Immediately outside the main entrance and emergency department
• Outside of the Eye Unit (building 8)
• Outside of the maternity unit

Whilst it is free to park in these areas to drop off or pick up, there is a strict no waiting policy in force and drivers must leave the area within five minutes of arrival.

Failure to comply with these terms and conditions could result in a parking charge of £100.

ParkingEye Ltd.

When you use our car park at The Princess Alexandra Hospital, your information will be collected and processed by ParkingEye Ltd, trading as Car Parking Partnership (CPP).

Images of vehicles and vehicle registration mark (VRMs) are collected via automatic number plate recognition (ANPR) cameras and/or attendants on-site.

Where in operation, VRM data may also be collected and processed via the payment and/or terminals systems.

You can read the Parking Eye terms and conditions of use here >

PayByPhone

By registering for a PayByPhone account, your information will be collected and processed by PayByPhone, owned by Volkswagen Financial Services AG.

For more information about the use of your information, including who your information may be shared with, please visit the PayByPhone website > 

Local bus services to and from The Princess Alexandra Hospital are operated by Arriva.

For the latest timetable information, and to plan your route, visit the Arriva website.

The Arriva website lists the hospital as ‘Harlow Princess Alexandra Hospital’ in its destination list.

The nearest mainline train station to The Princess Alexandra Hospital is Harlow Town, which is operated by Greater Anglia. There are regular services to and from London Liverpool Street, Cambridge, and London Stansted Airport.

For the latest timetable information visit the Greater Anglia website.

Local bus services, operated by Arriva, connect Harlow Town train station to the main hospital site. Visit the Arriva website for the latest timetable information.