Patient thanks teams who cared for her while in hospital with COVID-19 | News and events

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Patient thanks teams who cared for her while in hospital with COVID-19

A patient who has recently been treated for coronavirus (COVID-19) at The Princess Alexandra Hospital NHS Trust has shared her story and words of appreciation to the staff who cared for her.

Married grandmother Margaret Ferguson, 66, a retired healthcare assistant in a care home, from Harlow

Margaret said: “At the beginning of April, I was feeling unwell and had terrible headaches and just kept sleeping. I wasn’t eating and I lost a stone and a half in weight and my daughter said ‘right, that’s it’, and took me to hospital – it was Wednesday, 8 April.

“I didn’t realise how poorly I was. I was taken to a ward and I was there for so many days. I just kept sleeping, so I was fine.

“I was looked after very well. I took it all in my stride – I thought ‘I’m going to get better’.

“I was discharged on Tuesday, 14 April, and every day I feel stronger. I’ve missed the visits from my family – they could only come to the end of the path. I just want to get outside that gate!

“I really don’t know how to say a big enough thank you – what the staff do is just unbelievable. My heart goes out to them.”

Sharon McNally, director of nursing, midwifery, and allied health professionals, said: “We are so glad to see that Margaret, alongside many other patients, are doing well in their recovery from coronavirus (COVID-19).

“It is fantastic to hear such high praise for our dedicated teams, who are working hard to support our patients. It means a great deal to our doctors, nurses and support staff to receive these words of gratitude.

“We encourage our patients to continue to get in touch and share thank you messages with our staff, as they are deeply appreciated.”

You can share your words of thanks with hospital staff by calling the patient experience team on 01279 827084 or emailing paht.compliments@nhs.net.

Inpatient comment:

Everyone offered words of such reassurance and kindness. I felt so cared for and the communication with me at all times was fantastic.

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