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Princess Alexandra Hospital celebrates grand opening of modern new entrance for all users

Patients from across Essex and Hertfordshire can enjoy transformed access to services at Harlow's Princess Alexandra Hospital after the hospital celebrated the official opening of its wonderful new entrance.

Image representing Princess Alexandra Hospital celebrates grand opening of modern new entrance for all users

VIP guests, staff and friends were on hand at the grand launch ceremony which marked the completion of renovation work to create a modern, fully accessible lobby area, refurbished outpatients waiting space and retail facilities for patients and families at the Harlow hospital. The ribbon cutting was performed by Harlow MP Robert Halfon, with Harlow Council Chair, Cllr Sue Livings, and other guests in attendance.

The installation of a new door was essential to enhance patient experience on entering the building, to meet disability discrimination legislation and to improve the general environment of the 1960s built infirmary.

Addressing staff and guests, Mr Halfon said: "Over the last few weeks there has been a wealth of good news about this hospital and its achievement in improving its inspection rating.

This entrance is part of the renewal of The Princess Alexandra Hospital, so while we need a new hospital in the long term, we now have this wonderful upgraded facility, fit for all users. Thank you to everyone involved in this regeneration which I commend to our community and thank you to every single member of staff for the great work you do."

Chief Executive, Lance McCarthy, said: "We are enormously proud of our new facilities which have included the installation of a new front door. Our priority is the quality of care and safety of all of our patients and our staff. We are committed to providing the best possible facilities and environment for all of our users."

Chair of Harlow Council said she recently had occasion to use the hospital while work was underway and had the greatest praise for the care she had received. She added: "When I walked in today I was absolutely astounded by the transformation. I applaud everyone who has been involved in this great achievement. It's a superb facility for Harlow and our surrounding villages and areas."


Fresh look and better service

This is part of the £1m regeneration work taking place which provides:

  • New Emergency Department and main access area of the hospital.
  • Revamped outpatient area.Patients and visitors will notice improved accessibility, particularly for people with restricted mobility or people with buggies.
  • The upgraded waiting areas create a more pleasant and brighter environment that includes digital messaging screens to keep patients, visitors and staff updated relating to key health messages and announcements, as well as keeping patients informed of clinic running times.
  • A new visitor centre, creating space for visitors to the hospital to access information and advice, also allowing easier access to the Patient Liaison Service team who are stationed there.

Included in this area is provision for community projects which celebrate the hospital's close involvement with local communities. Since April, it has housed an art installation in a partnership project with Creative and Design students at Harlow College.

  • A restructure of ward configuration is enabling closer work between healthcare groups, and more efficient use of space, to enhance patient flow and facilitate our aim to improve access to health care for our population.

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