PAH Maintains High Scores in Annual Assessment
Princess Alexandra Hospital has continued to score well in the annual assessment of environment and food. As with the past two years, the hospital posted ‘acceptable’ for the state of the environment and ‘good’ for the quality of the food in the Patient Environment Action Team (PEAT) inspection 2010.
In the third category, privacy and dignity, which was introduced last year, the hospital also scored ‘good’.
PEATs carry out independent inspections of the state of the building fabric, overall cleanliness of the hospitals and the quality of food served to patients and staff. The teams are made up of matrons, nurses, doctors, catering and domestic service managers, dietitians, estates specialists and representatives of patient groups.
Jim Hathaway, Facilities Manager at the hospital, said: “As with previous years we have been most gratified at the comments received by patients during the inspection visit.
“Inevitably there were some issues identified which will be addressed going forward and these will be developed into an action plan. We will also be ensuring that the very positive comments from patients will be fed back to the appropriate teams. The comments will also help shape our patient experience strategy as we continue to seek new ways to improve our services for patients.”